As Chairman & CEO, Pierce Noonan explains: “In the last three weeks we have noted unprecedented levels of activity on our website, a trend we expect to continue over the months ahead. We anticipate that during this period many collectors will have more time to spend on their hobbies than usual, and it is therefore our intention, with the aid of our tried and tested online technology to step things up a gear and host more auctions than ever before. DNW’s auctions will continue to be run in the conventional manner with one of our expert auctioneers controlling the sale and we hope these will prove a source of interest and pleasure to our clients throughout this difficult period.”
All of DNW's online capabilities have been developed in-house and are therefore completely within their control. However, what is not within their control is the production of printed catalogues and their subsequent delivery across the world. For this reason they will temporarily cease production of printed catalogues for the majority of their auctions. Their electronic catalogues will all be presented to the highest standard and available free of charge - downloadable and printable by anyone in an instant, with high definition images of every lot offered being available on our website as usual.
Contingencies have been put in place to deal with a variety of scenarios and all staff are equipped with laptops to enable them to work remotely from any location. In line with government advice their Mayfair office is currently staffed by essential workers only. In all eventualities the vast majority of DNW staff will be working and fully contactable by phone and email during normal office hours. Phone calls made to a member of staff’s direct landline will seamlessly divert to their mobile phones when they are not in the London office and the main telephone switchboard will continue to operate as usual.
As Pierce Noonan, also noted: “We will follow government guidelines on customer/staff interaction and decisions on physical viewing of lots, etc and how this is managed will need to be reviewed in line with any advisories at the time. The current situation is obviously fluid and information will be regularly updated on our website.”
At times of interruption to the postal service DNW will offer affected clients fully insured secure storage, free of charge for as long as is required. UK customers should note that normally several members of staff on the road at any one time, collecting consignments and liaising with customers who will be happy to accommodate any requests for delivery of auction purchases if they can. A plan to coordinate regional drop-off points is currently under review. Such visits would obviously need to comply with any social distancing measures, etc that might be in place at the time.
FORTHCOMING SALES AT DNW
WEDNESDAY, APRIL 8 - COINS, TOKENS AND HISTORICAL MEDALS*
THURSDAY, APRIL 16 - ORDERS, DECORATIONS, MEDALS AND MILITARIA*
WEDNESDAY, APRIL 22 – COINS
WEDNESDAY, MAY 6 - COINS*
WEDNESdAY, MAY 20 - TOKENS & HISTORICAL MEDALS*
thursday, may 21 - ORDERS, DECORATIONS, MEDALS AND MILITARIA
WEDNESDAY, JUNE 3 - ANCIENT & ISLAMIC COINS
TUESDAY, JUNE 9 - JEWELLERY, WATCHES, ANTIQUITIES AND OBJECTS OF VERTU
WEDNESDAY, JUNE 24 - BRITISH, IRISH AND WORLD BANKNOTES
Please note that * denotes newly added sales
Free online bidding is available is www.dnw.co.uk.
For more information, please call 020 7016 1700
DNW are on Social Media
NOTES TO EDITORS:
Dix Noonan Webb – a brief history
In 1991, its first year of trading, the company held three medal auctions and sold 1,200 lots for a total hammer price of £553,000. Two years later it opened a coin department which also auctions commemorative medals and tokens and in 2015 DNW added jewellery to its sales calendar. In 2018, it set up a standalone banknotes department and expanded into premises next door. In the same year, DNW achieved a total hammer price of £11,676,580 and the total number of lots across all departments was 20,273. To date the company has sold in excess of 300,000 lots totalling £155 million.
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